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2038 Error on AIR Desktop App

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Some users of a desktop app I publish often write to me saying they're getting a "2038" Error when they try to save a file or export a png of that file.

 

#2038 is tough to diagnose, though, as it's just an I/O Error without much detail. Has anybody else publishing to desktop had some of your users report this error?

 

When I export, for example, I'm just building a file by using the File object, like so...

 

exportFile = File.documentsDirectory.resolvePath(fname + ".pdf");

 

And then doing a browse for save...

 

exportFile.browseForSave("Export to pdf");

 

It seems like there's little room for something to go wrong, but I get this bug report quite often.

 

Thanks for any thoughts or suggestions.


- Daniel McQuillen

SimpleDiagrams.com


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